1. Introduction
True Nature Adventure Tours ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our customers and website visitors ("you" or "your"). By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and physical address.
Booking and Transaction Information: Details of the tours and activities you book with us, including payment information.
Travel Information: Passport details, travel insurance, and emergency contact information.
Technical Information: IP address, browser type, and other details collected automatically when you visit our website.
Communication Information: Any messages or communications you send to us, including feedback and inquiries.

3. How We Use Your Information
We use the information we collect for the following purposes:

Service Provision: To manage your bookings and provide you with the tours and services you request.
Customer Support: To respond to your inquiries, provide assistance, and improve our customer service.
Marketing: To send you promotional materials and updates about our services, provided you have opted in to receive such communications.
Legal Compliance: To comply with applicable laws and regulations, including those related to tourism and data protection.
Security: To ensure the security and integrity of our website and services.

4. Sharing Your Information
We may share your information with:

Service Providers: Third-party vendors who assist in providing our services, such as payment processors, travel insurance companies, and accommodation providers.
Legal Authorities: If required by law or to protect our rights and the safety of our customers.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security system is completely secure.

6. Your Rights
You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal requirements.
Objection: Object to the processing of your information for direct marketing purposes.
To exercise these rights, please contact us at:

true.nature.adventure.tours@gmail.com

7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

True Nature Adventure Tours
Santa Teresa, Costa Rica
Email: true.nature.adventure.tours@gmail.com
Phone: +506 8732 9863